Frequently Asked Questions

The cost of the repair depends on the specific issue with your watch. We can provide a more accurate estimate after our technicians assess the problem.

The repair time varies based on the complexity of the issue. Our team will strive to complete the repair as efficiently as possible without compromising quality.

We carry a wide range of common replacement parts, but for less common or specific parts, we may need to order them. This could extend the repair time slightly.

We provide warranty coverage for our repairs. The specifics depend on the type of repair and your watch's warranty status. We'll be happy to explain the coverage for your particular case.

Our technicians have expertise in a variety of watch brands and types. We'll assess your watch and let you know if we can handle the repair.

Our technicians will thoroughly examine your watch to determine the root cause of the problem. After the assessment, we'll provide you with an explanation of what caused the issue.

We'll assess the condition of your watch and provide you with an honest evaluation. We can discuss the cost of repairs and help you make an informed decision based on the value and sentimental importance of your watch.

Yes, we specialize in vintage watch restoration. Our team has experience with preserving the authenticity and charm of vintage timepieces. We can discuss the specific restoration options available for your watch.

Regular servicing is recommended to keep your watch in optimal condition. The frequency depends on the type of watch and how often it's worn. We can provide guidance based on your watch model and usage.

Unfortunately, for safety and security reasons, we can't allow customers to observe the repair process. However, we'll keep you informed about the progress and provide updates on the status of your watch.